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What Are Cookies?

'Cookies' are small text files that are stored by the browser (e.g. Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store such things as user preferences. You can think of cookies as providing a 'memory' for the website, enabling it to recognise a user and respond appropriately.

Visiting pages on Vistair may produce the following kinds of cookie: 

  • Feature cookies
  • Registration cookies
  • Analytics cookies
  • Third party cookies

Feature Cookies

Some site features require that we store some information about your visit. For example we set a cookie that lets us record what you have put in your shopping basket.  


Registration Cookies

We set cookies to record that you are logged into the site, and our shop sets a cookie to record that you are logged into the shop.


Analytics Cookies

Every time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie. These cookies can tell us whether or not you have visited the site before. Your browser will tell us if you have these cookies, and if you don't, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site. We use this information to improve the site.

Unless you sign in, these cookies cannot be used to identify individuals; they are used for statistical purposes only. If you are logged in, we will also know the details you gave to us for this, such as username and email address.


Third Party Cookies

Many third parties, including social networks, set their own cookies. Because of the way cookies work, we cannot access them and nor can they access the cookies we set. 


Turning Cookies Off

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. If you prevent your browser from accepting cookies from us then your experience of the site may be affected. Modern browsers allow you to change your cookie settings. These settings will typically be found in the 'options' or 'preferences' menu of your browser. In order to understand these settings, the following links may be helpful.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari web and iOS

More Information About Cookies

All About Cookies
The Information Commissioner's Office