• Job Description

    Due to recently signed clients and more potential in the pipeline, we now have an exciting opportunity for someone to join our Document Services team.

    This role is to create and maintain technical, operational and training publications for the airline industry in an electronic format designed for viewing on various mobile platforms. The suitable candidate will be familiar with basic software packages and be computer literate. Specific training will be given.

    Essential Requirements:

    • Computer literate.
    • Familiar with the Microsoft package, e.g. Word, Excel and PowerPoint.
    • Communication with all levels and customers by email and by telephone.
    • Able to demonstrate a strong work ethic, promoting strong team culture.
    • Attention to detail and ability to follow strict processes and instructions.
    • Works well under pressure and able to stick to deadlines.
    • A desire to develop own skills.
    • Customer focused, able to use initiative and flexible in approach.
    • Able to work a 37.5 hr week which will include some weekends and bank holidays in return for agreed days in lieu.
    • The working day is 7.5 hrs and the start time is to be agreed with the line manger as required.

    Desirable Skills/Experience:

    • Familiar with Adobe Illustrator/Photoshop/FrameMaker.
    • Technical knowledge of html/xml data an advantage but not essential.
    • Mentoring/training.
    • Commercial awareness.
    • Good problem solver.
    • Degree.


    • Competitive salary
    • 27 days holiday increasing annually and capped at 30 days plus bank holidays.
    • Match up to 5% company pension contribution
    • Retail, leisure, holiday, restaurants, health and well being discounts
    • Bike to work scheme
    • WPA - NHS Top up cash plan
    • Canada Life - Life insurance
    • Canada Life - Income protection

    Closing Date: 30th March 2019

    Trainee Document Technician